okkzz Responsible Gaming Policy & Protections
okkzz believes that entertainment is enjoyable only when it is experienced in a controlled and mindful way. Our protection tools and guidelines will always help you stay within the right limits.
Adults Only
You must be at least 21 years old to open an account and participate in any game at okkzz. Keeping minors away from gambling is our highest priority. We verify age on every account and reserve the right to suspend an account temporarily or permanently if a violation is found.
What Is Responsible Gambling?
Responsible gambling means enjoying entertainment while staying consciously in control of your time and money. It is not an addiction or a source of income — it is simply entertainment. okkzz wants every player to stay happy and never face harm.
Setting Deposit Limits
Set your own limit on how much you can deposit each day, week, or month. Once a limit is set, it takes effect immediately. Raising a limit requires a waiting period — this is intentional, to prevent rushed decisions.
Time-Out Break
If you feel you need a short break, activate a time-out for anywhere from 24 hours to 30 days. During this period you will not be able to log in or place bets on okkzz. The time-out cannot be cancelled before it expires.
Self-Exclusion
If you feel gambling is having a negative impact on your life, choose self-exclusion. This feature closes your account for an extended period (from 6 months to permanently). Any attempt to open a new account during self-exclusion will be rejected.
Setting a Loss Limit
Decide in advance the maximum amount you can lose within a given time period. Once the limit is reached, the session will end automatically. This is a simple way to keep full control over your budget.
24/7 Support
For any questions or concerns about responsible gaming, contact us via live chat or at [email protected]. Our support team is available 24 hours a day in both Bengali and English.
Reality-Check Notifications
Enable notifications at set intervals to remind you how long you have been playing. These small reminders keep you aware and help you avoid long sessions.
Warning Signs of Problem Gambling
If any of the experiences below apply to you, take a pause and seek help. There is no shame in this — it takes courage.
- Feeling the urge to bet more in order to recover lost money
- Spending beyond your budget or borrowing money to play
- Prioritising gambling over family, work, or studies
- Feeling restless or irritable when unable to stop playing
- Hiding gambling activity or lying to loved ones about it
- Playing to escape stress, loneliness, or anxiety
- Spending excessive time thinking about or planning gambling
If You Are Experiencing a Problem
Contact us directly via okkzz live chat or at [email protected]. Our team will selflessly help you set up self-exclusion, a time-out, or a deposit limit. All information is kept completely confidential.
Keep in Mind
- Gambling is entertainment — not a guaranteed source of income
- Never bet more than you can afford to lose
- Avoid placing large bets on impulse
- Take regular breaks and spend time on other activities too
- Give the highest priority to spending time with family and friends
How to Use the Protection Tools
All responsible gaming tools can be managed from the "Account Settings" section after logging in to your okkzz account. The step-by-step process is shown below.
Log In to Your okkzz Account
Enter your mobile number and password to access your account from the okkzz Login page.
Open the "Responsible Gaming" Menu
Go to the "Responsible Gaming" section in Account Settings. There you will find separate options for deposit limits, loss limits, reality checks, time-outs, and self-exclusion.
Set Your Preferred Limits
Type in your preferred amount for any period — daily, weekly, or monthly — and click the "Confirm" button. Lowering a limit takes effect immediately.
Contact Support Directly If Needed
If you are unable to make changes from your account yourself, or if you need urgent self-exclusion, write to us via live chat or at [email protected]. Our team will act quickly.
Protecting Minors
Access by minors is strictly prohibited on okkzz. We verify age at account registration and reserve the right to request additional identification in suspicious cases. If you have children or teenagers in your household, take the following steps.
- Use parental control software on your devices
- Never share your login password with children
- Always log out after using your account
- Have an honest and open conversation with children about gambling
- If you have concerns, let our support team know — we will review the account
Look After Your Family
If a family member is concerned about gambling and needs help, direct them to the okkzz support team. We will consider their situation with full confidentiality and put the necessary protective measures in place.
okkzz's Commitment
We believe every player's experience should be positive and enjoyable. That is why okkzz is not just a platform — it is a responsible community.
What We Do
- Follow strict age verification rules
- Offer the option to set voluntary limits
- Identify patterns of problematic behaviour
- Provide 24/7 support in Bengali
- Apply self-exclusion immediately
What We Do Not Do
- We do not present gambling as a source of income
- We do not leave any opportunity open for minors
- We do not ignore requests to lower limits
- We do not send bonus offers to self-excluded individuals
- We do not take advantage of a player's losses
Responsible Gaming FAQ
Here are answers to the most frequently asked questions about okkzz's responsible gaming policy.
Enjoy Entertainment Responsibly
Enjoy cricket, slots, or casino games safely on okkzz. Visit our FAQ page for more information.